MONEY BACK
Refund Policy
Clisiconstore guarantees a fair and transparent refund process.
7–14 Days
Refund processing time
Original Method
Back to same payment source
Full Protection
For defective items
1. Refund Eligibility
- Return request within 30 days of delivery
- Item returned in original, unused condition
- Return approved via our RMA process
- Proof of purchase provided
2. Refund Processing Time
1 Inspection: 2–3 business days after we receive your return.
2 Approval Email: Confirmation sent once approved.
3 Refund Issued: Within 7–14 business days to your original payment method.
4 Bank Clearing: May take an additional 3–5 business days to appear on your statement.
3. Refund Methods
How You Paid → How You Get Refund
- Credit/Debit Card → Same card
- PayPal → PayPal account
- Apple Pay / Google Pay → Original linked card
Partial Refunds May Apply
- Items returned after 30 days
- Not in original condition / missing parts
- Damaged due to inadequate return packaging
4. Non-Refundable Items
- Shipping costs (unless return is our error)
- Sale, clearance, or final-sale items
- Customized or personalized items
- Gift cards and digital downloads
5. Defective or Damaged Items
For defective or damaged items, we offer:
Option 1
Full refund including shipping costs
Option 2
Free replacement at no extra cost
Contact us within 48 hours of delivery with photos.
6. Late or Missing Refunds
If Your Refund Is Late
Check your bank account again. Then contact your credit card company — processing may take additional time. Next, contact your bank. If still missing, contact us with the details below.
Chargebacks
We encourage you to contact us before filing a chargeback. Most issues are resolved within 24–48 hours. Chargebacks without prior contact may result in account restrictions.
7. Contact for Refund Questions
🏢 Clisiconstore
📍 E324 Cherneyville Road Luxemburg, WI 54217, USA
📞 5754050095
🕐 Mon–Sat: 8:00 AM – 5:00 PM (EST)